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FAQ

RAWrange Wedding Invitations

Product specification

Inserts : A5 – 148mm x 210mm
RSVP : A6 – 148mm x 105mm
Thin band : 50mm height x 320mm width
Thick band : 160mm height x 320mm width

Material : Textured Luxe Stock
Card thickness : 300gsm
Colour : White
If you have any specific requirements please let us know before placing your order: info@rawinvites.com

Is there a minimum order quantity?

The minimum order quantity per insert is 50.

What is the band?

There are two band options available that wrap around the Wedding Inserts:

  – A slim band (5-8cm tall) with the couples name/small design
  – A wide band (14-16cm tall) with a detailed design

The band will hold all your inserts together acting as a sleeve.

The band will not arrive sealed. You can then decide to leave them open, seal them with glue/ tape or stickers.  

What envelope colours are available?

Envelopes are available in a variety of colours.

Material : Same texture as the Wedding Invitations
Envelope Fold : Square fold
Weight : 135gsm

Personalisation is not included in the prices provided – Please contact: info@RAWinvites.com if you require any envelope printing or envelope liners.

Can I order samples?

We offer a maximum of 3 samples from our RAWhouse designs.
Please contact: info@RAWinvites.com with the design names you are interested in and we can get that sent across.  

1 Sample £8
2 Samples £12
3 Samples £15 

This fee will not be refunded when you place an order with us.
Please note, our samples will not be edited to contain your personal details.

 

Can we make design changes?

Colour changes – Mostly YES.
We try to design with as much flexibility as possible, however not all designs can be easily changed. 

If you have your eye on a design and want the colour changed to match your theme, drop us an email and we can let you know if this is possible. 
If you want to change any major elements to personalise the invite, there will be an additional design fee to cover our time.

How long does it take to receive the Wedding Invitations after placing an order?

The whole process usually takes around 2-4 weeks (design and print).  If you require the Wedding Invitations sooner, we can offer an express service and they can be with you within 2 weeks. 

Printing usually takes around 5-7 working days.

After I have placed my order can I select a different design?

Yes but only if we have not started the design work.
If we have started the design work, you will be charged for the design time spent. Please let us know as soon as possible, to avoid any disappointment.

Can we make changes to our original text once you design the PDF proof?

Once we send the initial PDF proof across, we offer 2 additional text changes within the quote.
What does this mean?

– You email across your wording (Format: Word document only)
– We design your Wedding Invitation and send a PDF proof across via email
– You may notice a mistake or want to change the wording (This is your first text change) 
– We make all the new changes and send the PDF proof across again via email
– You spot another change (This is your second and final text change)
– We make all the final changes and send the PDF proof across again via email
– After this point, if you require any further changes, there will be an additional charge of £25

 

What happens if I spot a mistake after confirming it is ready for print?

If the Wedding Invitations have not been sent to print, we can make these changes for you.
If the Wedding Invitations have been sent to print, and the printers have started the production but not printed them yet, there will be an additional fee of £50.
If they have already been printed, you will have to cover the fee for a reprint, we would not cover this additional cost as you have approved the PDF design.  This applies to ALL our stationery.   

How much does delivery cost?

Wedding Invitations (Bespoke and RAWrange) – Orders include free shipping. (UK only)

For international orders, please contact: info@RAWinvites.com

RAWrange Table Plans

Product Specification

Printed on 5mm Foamex
Sizes :
– A1 (594 x 841 mm) : 10 Tables – 25 Tables
– A0 (841 x 1189 mm) : 26 Tables – 50 Tables (Design dependant) 

Easel not included

When should we place our order?

We require a minimum of 1 month before you want to receive your Table Plan.
If you need one sooner, drop us an email and we will try our best to get this designed for you.

Did you know : You can change the design originally selected, up until we start the artwork.

All quotes are available on our website. If you are happy with this quote or require any additional information, please fill out the 'not ready to order' form. The more specific you are, the better we can assist. We aim to reply to all emails within 48 hours.  

Once your order has been processed we will contact you within 48 hours to go through your order and provide you with all the relevant information.

Can we make design changes?

Colour changes – Mostly YES.
We try to design with as much flexibility as possible, however not all designs can be easily changed. 

If you have your eye on a design and want the colour changed to match your theme, drop us an email and we can let you know if this is possible. 
If you want to change any major elements to personalise the Table Plan, there will be an additional design fee to cover our time.

How do we send you our guest names, do you have a template?

We will send you an email within 48 hours of placing your order, this will include an example of how we require your spreadsheet layout.
It is very important you follow this layout, or we will have to ask you to reformat your spreadsheet.

Can we make changes if guests have cancelled last minute?

Once we send the initial PDF proof across, we offer 2 additional text changes within the quote.
What does this mean?

– You email across your spreadsheet
– We design your Table Plan and send a PDF proof across via email
– You may notice a mistake or want to change the names (This is your first text change) 
– We make all the new changes and send the PDF proof across again via email
– You spot another change (This is your second and final text change)
– We make all the final changes and send the PDF proof across again via email
– After this point, if you require any further changes, there will be an additional charge of £25

Can we add additional text/religious symbols?

Yes, we will get in touch with you within 48 hours of placing your order. Please feel free to send across the additional text/religious symbols you would like to add onto the Table Plan.

When is the latest we can send you the guest names?

We require the final spreadsheet latest 2 weeks before you want to receive your Table Plan.
If you need more time, please let us know before you place your order.

After I have placed my order can I select a different design?

Yes but only if we have not started the design work.
If we have started the design work, you will be charged for the design time spent. Please let us know as soon as possible, to avoid any disappointment.

How long does printing take?

Once artwork has been approved:
  – Printing usually takes around 5-7 working days
  – Delivery : Next day delivery
  – Collection : Available time slots will be provided

What happens if I spot a mistake after confirming it is ready for print?

If the Table Plan has not been sent to print, we can make these changes for you.
If the Table Plan has been sent to print, and the printers have started the production but not printed them yet, there will be an additional fee of £50.
If it has already been printed, you will have to cover the fee for a reprint, we would not cover this additional cost as you have approved the PDF design.  This applies to ALL the stationery.   

Do we receive a proof before it goes to print?

Yes, nothing will be sent to print unless you have approved it.

How much does delivery cost?

FREE collection available from Wembley London
Delivery £20 – UK only (if this is a last minute order, we will not be able to offer the delivery option)

For international orders, please contact us directly info@rawinvites.com

RAWrange Welcome Boards

Product specification

Size : A1 – 594mm x 841mm
Material : Foamex
Thickness : 5mm

Easel not included
If you have any specific requirements please let us know via the 'not ready to order' form, before placing your order.

How do we pick 4 different designs?

Add different designs into your basket and the price will be adjusted at checkout.
1 board   : £100
2 boards : £180
3 boards : £250
4 boards : £300

– Price above includes ALL the RAWrange board designs
– Price above includes boards for different events e.g. Wedding, Reception, Civil etc
– Price above includes text changes for each board, you can send us the wording for each board via the form or email once you have placed the order.

We will get in touch with you within 48 hours of placing your order. You can then let us know what board designs you would like to select or if you want to change the board design originally ordered.

When should we place our order?

We require a minimum of 1 month before you want to receive your Board(s).
If you need them sooner, please let us know via the 'not ready to order' form, and we will try our best to get this designed for you.

Did you know : You can change the design originally selected, up until we start the artwork.

Once your order has been processed we will contact you within 48 hours to go through your order and provide you with all the relevant information.

Can we add additional text/religious symbols?

Yes, we will get in touch with you within 48 hours of placing your order. Please feel free to send across the additional text/religious symbols you would like to add onto the board.

Can we make design changes?

Colour changes – Mostly YES.
We try to design with as much flexibility as possible, however not all designs can be easily changed. 

If you have your eye on a design and want the colour changed to match your theme, drop us a message via the 'not ready to order' form, before placing your order.
If you want to change any major elements to personalise the boards, there will be an additional design fee to cover our time.

How long does it take to receive the boards after placing an order?

Artwork will be sent across within 5 working days.
Once artwork has been approved:
– Printing : Approx 5-7 working days
– Delivery : Next day delivery
– Collection : Available time slots will be provided

After I have placed my order can I select a different design?

Yes but only if we have not started the design work.
If we have started the design work, you will be charged for the design time spent. Please let us know as soon as possible, to avoid any disappointment.

Do we receive a proof before It goes to print?

Yes, nothing will be sent to print unless you have approved it.

What happens if I spot a mistake after confirming it is ready for print?

If the boards have not been sent to print, we can make these changes for you.
If the boards have been sent to print, and the printers have started the production but not printed them yet, there will be an additional fee of £50.
If they have already been printed, you will have to cover the fee for a reprint, we would not cover this additional cost as you have approved the PDF design.  This applies to ALL the stationery.   

How much does delivery cost?

FREE collection available from Wembley London
Delivery £20 – UK only (if this is a last minute order, we will not be able to offer the delivery option)

For international orders, please contact us via the 'not ready to order' form.

RAWrange Order of Service Programs

Product specification

A5 leaflet – Single card with images and text.
(148mm x 210mm)

A5 booklet – Folded card with images and text.
(A4 folded in half – 148mm x 210mm)

Material : Smooth White Stock
Card thickness : 300gsm
Colour : White

If you have any specific requirements please let us know via the 'not ready to order' form, before placing your order.

Is there a minimum quantity?

The minimum quantity is 50.

Can we make design changes?

Colour changes – Mostly YES.
We try to design with as much flexibility as possible, however not all designs can be easily changed. 

If you have your eye on a design and want the colour changed to match your theme, drop us a message via the 'not ready to order' form, before placing your order.
If you want to change any major elements to personalise your Order of Service Program, there will be an additional design fee to cover our time.

Can we change the text?

Absolutely! You are free to use your own wording, we understand every culture/religion has different traditions. If you have any questions please contact us via the 'not ready to order' form, before placing your order.

Can we make changes to our original text once you design the PDF proof?

Once we send the initial PDF proof across, we offer 2 additional text changes within the quote.
What does this mean?

– You email across your wording (Format: Word document only)
– We design your order of service program and send a PDF proof across via email
– You may notice a mistake or want to change the names (This is your first text change) 
– We make all the new changes and send the PDF proof across again via email
– You spot another change (This is your second and final text change)
– We make all the final changes and send the PDF proof across again via email
– After this point, if you require any further changes, there will be an additional charge of £25

Can we add additional text/religious symbols?

Yes, we will get in touch with you within 48 hours of placing your order. Please feel free to send across the additional text/religious symbols you would like to add to the Programs.

When is the latest we can send you the wording?

We require the final wording latest 3 weeks before you want to receive your Order of Service Programs.
If you need more time, please let us know before you place your order.

After I have placed my order can I select a different design?

Yes but only if we have not started the design work.
If we have started the design work, you will be charged for the design time spent. Please let us know as soon as possible, to avoid any disappointment.

How long does printing take?

Once artwork has been approved:
– Printing : Approx 5-7 working days
– Delivery : Next day delivery (FREE)

What happens if I spot a mistake after confirming it is ready for print?

If the Programs have not been sent to print, we can make these changes for you.
If the Programs have been sent to print, and the printers have started the production but not printed them yet, there will be an additional fee of £50.
If they have already been printed, you will have to cover the fee for a reprint, we would not cover this additional cost as you have approved the PDF design.  This applies to ALL the stationery.   

Do we receive a proof before it goes to print?

Yes, nothing will be sent to print unless you have approved it.

How much does delivery cost?

Orders include free shipping. (UK only)

For international orders, please contact us via the 'not ready to order' form.

RAWbespoke Wedding Invitations

Is there a minimum order quantity?

Yes, the minimum order for Bespoke Invitations is 100.

How much to the RAWbespoke invitations cost?

Bespoke designs are created entirely based on your requirements, therefore the pricing is based on those details. Get in touch via our contact form and one of our creatives we will get in touch with you. Remember the clearer you are the better.

How do I work with the RAW team?

Once you have read through our Bespoke Section and feel ready to get in touch to discuss your order, get in touch via our contact form and we will be in touch very soon to start your RAW journey!

How many invitations do I need to order?

We’re inviting 200 guests, so we need 200 invitations? Wrong. It’s an easy mistake and that’s exactly why we’re here. Invitations are based on number of couples/families not per person. Time to get that spreadsheet out or simply half your number of guests and add on a few spares. Approx 25.

Can I order samples?

Unfortunately we do not offer any bespoke design samples due to client confidentially.

We do offer a maximum of 3 samples from our RAWhouse designs.
Please contact: info@RAWinvites.com with the design names you are interested in and we can get that sent across.  

1 Sample £8
2 Samples £12
3 Samples £15 

This fee will not be refunded when you place an order with us.
Please note, our samples will not be edited to contain your personal details.

Do you ship internationally?

Of course!
For international orders, please contact: info@RAWinvites.com

Delivery prices are determined by weight of the complete package, speed of delivery required and the delivery location.

After I have placed my order can I select a different design?

Yes but only if we have not started the design work.
If we have started the design work, you will be charged for the design time spent. Please let us know as soon as possible, to avoid any disappointment.

How long does printing take?

Once artwork has been approved:
– Printing : Approx 5-7 working days
– Printing with finishing touches (Foil) : Approx 14 working days
– Delivery : Next day delivery (FREE)

Do we receive a proof before it goes to print?

You will be sent a PDF proof to approve and nothing will be sent to print unless you are 100% happy.

What happens if I spot a mistake after confirming it is ready for print?

If the Programs have not been sent to print, we can make these changes for you.
If the Programs have been sent to print, and the printers have started the production but not printed them yet, there will be an additional fee of £50.
If they have already been printed, you will have to cover the fee for a reprint, we would not cover this additional cost as you have approved the PDF design.  This applies to ALL the stationery.   

How much does delivery cost?

Orders include free shipping. (UK only)

For international orders, please contact us via the 'not ready to order' form.

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