Privacy Policy

Privacy Policy – Effective Date: 01/01/2024

Welcome to RAW invites. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rawinvites.com and make purchases from our store.

Information We Collect

We may collect personal information from you in various ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to our newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our site.

Alongside that, we will collect information necessary to fulfill your Wedding Stationery needs and provide a smooth experience. Here’s what we collect:

Personal Information

• Name
• Billing and Shipping Addresses
• Email Address
• Phone Number 
• Wedding Date
• Guest names provided by you

Personal Identification Information

When you place an order or register on our site, as appropriate, you may be asked to enter your:

• Name
• Email address
• Delivery/Billing address
• Phone number
• Payment card information

Non-Personal Identification Information

We may collect non-personal identification information about you whenever you interact with our site. This may include the browser name, the type of computer, and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilised and other similar information.

How We Use Your Information

We use your information only for legitimate purposes related to your order and to improve our services:

• To process your wedding stationery order and deliver it.
• To communicate with you about your order, including sending order confirmations, design proofs, and delivery updates.
• To personalise your experience on the Website, such as remembering your preferences or previous orders.
• To send you promotional emails or marketing communications (with your consent).
• To improve our Website and services based on user data (without identifying individuals).
  

Information Disclosure

We share your information only with trusted third parties essential to fulfilling your order:

• Printers and Fulfillment Centers: To produce and deliver your wedding stationery.
• Payment Processors: To securely handle your payment transactions.
• Third-Party Service Providers: For website maintenance, marketing automation (if applicable with your consent for marketing emails), or data analysis (always anonymised).

These third parties are obligated by contract to keep your information confidential and use it only for the specific services requested.
We may also disclose your information if required by law or to protect the rights and safety of ourselves or others.

Guest Information

We treat guest information you provide for invitations/table plans with the utmost respect. We use it only to personalise your wedding stationery and will never sell or share it with third parties for marketing purposes.

Your Rights

You have control over your information:

• You may access and update your personal information through your account (if applicable) or by contacting us.
• You may request to delete your personal information, though some may be retained for legal or accounting purposes.
• You may opt-out of receiving marketing communications from us.

Data Security

We take security seriously and implement reasonable measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure.

Children’s Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Use of Wedding Stationery Examples

We may use anonymised wedding stationery designs (without guest information) for marketing purposes, such as showcasing them on our website or social media. We will never use identifiable guest information or full addresses. 

Changes to this Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at info@rawinvites.com